Frequently Asked Questions

Please read our FAQ before sending us a message.

We offer one rate for worldwide shipping, no matter where you live. Some deals, however, may be subjected to additional shipping charges when bought in multitudes.

Your payments are processed by Paypal, the leading payment processor which is fully secure to use and trusted by many brands worldwide. We do not store payment details of any kind.

Depending on the item delivery can take anywhere from 5 to 25 days to arrive. This may seem long, but remember, you are getting the best deal you can find anywhere. Many of our customers find it worth the wait. On average orders arrive within 7 days, but this is very dependent on where you live.

As all payments are processed by Paypal, we can assure you that your data is fully protected. Furthermore, our entire store is encrypted by using an SSL certificate.

Send us an email

We’re currently experiencing difficulties with┬áreceiving messages through the contact form. To be sure we receive your message, please email jessica@velvetdeal.com